Delivery and collection

Our warehouse is in Sheffield. Standard delivery to UK mainland addresses is included in the displayed product price.

Delivery area and timing

For in-stock orders, delivery to mainland England usually takes 1–3 working days from ordering, provided the order can be prepared and collected by the courier promptly. Mainland Scotland and Wales usually take 2–5 working days from ordering. These are estimates, not guaranteed arrival dates. Remote postcodes may take longer, so contact us for an estimate before paying. Island and other non-mainland addresses are not covered by the standard delivery offer; contact us before paying so we can confirm if delivery is available and on what terms. If we receive an order we cannot deliver under the standard terms, we will contact you and offer a full refund or an agreed alternative before dispatch.

Order and fitment checks

We may contact you to confirm vehicle details before dispatch. If an item is not in stock or a special order is needed, we will confirm its delivery timing individually. Stock, vehicle checks or courier collection can affect the estimated date. We confirm dispatch and any tracking details when available. Please give a complete delivery address and a phone number where the courier can reach you.

Sheffield collection

Collection is available by appointment from Unit 16 The Old Mill, 682–686 Retford Road, Sheffield, England, S13 9WG. Wait for a confirmed collection time before travelling.

Problems with delivery

If your parcel is delayed, missing, damaged or contains the wrong item, email info@jgsautoparts.com with your order reference and photos where useful. Please tell us promptly, preferably within 7 days of delivery for visible damage or an incorrect item, so we can investigate with the courier. This request does not reduce your statutory rights.