Delivery and collection

We deliver to UK mainland addresses only. Standard delivery is included in the displayed product price.

Delivery area and timing

We use standard parcel delivery by a carrier chosen for the order. Our usual delivery estimate is 1–3 working days after dispatch. This is an estimate, not a guaranteed arrival date. We confirm dispatch and any tracking details when available. If you enter a non-mainland address at Stripe checkout, contact us before paying. If we receive such an order, we will contact you and offer a full refund or an agreed alternative before dispatch.

Order and fitment checks

We may contact you to confirm vehicle details before dispatch. This can affect the dispatch date. Please give a complete delivery address and a phone number where the carrier can reach you.

Sheffield collection

Collection is available by appointment from Unit 16 The Old Mill, 682–686 Retford Road, Sheffield, England, S13 9WG. Wait for a confirmed collection time before travelling.

Problems with delivery

If your parcel is delayed, missing, damaged or contains the wrong item, email info@jgsautoparts.com with your order reference and photos where useful. Please tell us promptly, preferably within 7 days of delivery for visible damage or an incorrect item, so we can investigate with the carrier. This request does not reduce your statutory rights.